Question 1

Is the app free?

Accepted Answer

Yes! Seek & Win is free to download and play. You can optionally purchase credits to use power-ups during hunts.

Question 2

What kind of prizes can I win?

Accepted Answer

Real products from partner brands, discounts at local businesses, VIP experiences, and exclusive merchandise.

Question 3

How do credits and power-ups work?

Accepted Answer

Credits are the in-game currency. Use them to activate power-ups like Direction Hint or X-Ray Vision during hunts. You can purchase credits or earn them through gameplay.

Question 4

Is it available on Android?

Accepted Answer

We launched on iOS first. The Android version is in development and coming soon!

Question 5

How do I win a treasure?

Accepted Answer

Each hunt runs for a set time. Catch the treasure to become its holder, other players can steal it from you, and you can steal it back. Whoever is holding it when time runs out wins. The winner receives a unique QR code to redeem their reward at the partner venue.

Question 6

How much does it cost?

Accepted Answer

We offer a free Starter plan to try it out. See our pricing page for full details on Pro and Enterprise plans.

Question 7

Do I need technical skills?

Accepted Answer

Not at all. Our intuitive dashboard lets you create and manage hunts without any technical expertise. We also provide onboarding support.

Question 8

How do players find my venue?

Accepted Answer

Active hunts appear on the in-app map. Players in your area can discover your venue and join active treasure hunts.

Question 9

What types of venues work best?

Accepted Answer

Restaurants, cafés, shopping malls, museums, parks, retail stores. Any physical space with foot traffic works great.

Question 10

Can I see analytics in real time?

Accepted Answer

Yes! Your venue dashboard shows live player activity, session metrics, and engagement data as it happens.

Question 11

How is pricing structured?

Accepted Answer

Brand partnerships use fixed contracts or pay-per-performance models. Contact us for a custom quote tailored to your campaign objectives.

Question 12

Can I choose which venues feature my products?

Accepted Answer

Yes. You select from our partner venue network based on location, category, and audience demographics.

Question 13

What analytics do I get?

Accepted Answer

Your brand dashboard tracks product visibility, discovery rate, player interaction time, and physical redemption, all in real time.

Question 14

How is this different from traditional sampling?

Accepted Answer

Traditional sampling is passive handouts. With Seek & Win, consumers actively discover your product through gameplay, creating emotional engagement and significantly higher brand recall.

Frequently Asked Questions

For Players

For Venues

For Brands

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